MSG Industries provides laser cutting quotes eight times faster with game-changing software

A Canadian metalworking, fabrication, welding, and laser cutting enterprise, MSG Industries, has implemented a “game-changing software” to deliver faster and more accurate laser cutting quotes to its customers. MSG Industries Vice-President, Olivier Samson, had been working with his team on developing their own quoting tool software, but it was not a cost-effective solution to the […]
Are secondary processes costing money or adding to your laser cutting job shop’s profit?

Secondary processes can help laser cutting job shops win customers and stand out from the competition. But if they are not costed accurately, consistently, and efficiently, these processes could end up taking away the hard-earned profit from the laser cutting jobs. If you’re costing secondary processes by having a customer service person walk down to […]
How to use win/loss ratios to keep your laser cutting job shop competitive and profitable

For laser cutting job shops, staying competitive is essential to running a profitable business. But how do you measure that? How do you know where you sit compared with other job shops in your area, with a similar laser power, or with a similar service offering? One way to understand your position in the marketplace […]
Software audits help laser cutting job shops maximise efficiency

Is software saving you time, or adding to your workload? If you feel it could be the latter, it might be time for business owners to conduct their own software audit. If you’ve ever worked in, managed, or owned your own laser cutting job shop, you’ll know there is a huge range of software out […]
ToolBox’s new laser cutting quoting experience

After months of rigorous development and innovation, we’re thrilled to unveil the newest evolution of our quoting interface in ToolBox. We remain committed to enhancing your laser cutting quoting process. This fresh approach promises enhanced navigation, lightning-fast calculations, and a host of exciting new features. We have collected your feedback and listened to your concerns […]
Simple laser cutting quoting helps Rolleston Sheetmetal Engineering with tricky and unique jobs

Quiet achiever Frank Maat specialises in bespoke and unique metal fabrication jobs, through his business Rolleston Sheetmetal Engineering. Based in Rolleston, New Zealand (about 25km South-West of Christchurch), Frank’s company predominantly serves the agricultural community, including its suppliers and contractors, who request anything from large silos to storage boxes, to safety handrails, and everything in […]
Introducing the ToolBox AI assistant – a truly helpful chatbot for instant support within ToolBox!

We’re excited to announce the launch of our innovative AI Chat Assistant, designed to transform customer support within ToolBox, our leading laser cutting quoting software. Thanks to recent advancements in Large Language Models (LLMs) like OpenAI’s GPT-4, we’re able to provide a chatbot experience unlike anything before. Previous chatbots often lacked context and struggled with […]
How do material prices affect laser cutting jobs?

When you’re quoting for a laser cutting job, the major components that determine price are the material cost, the fixed and variable costs of your laser cutting system and the labour costs. Material costs typically represent more than 55% of the part price and, of the remainder, the machine’s fixed and variable costs represent the […]
Essential safety tips for laser cutting job shops

Laser cutting is a precise and efficient way of cutting materials such as metal, wood, and plastics. This process involves the use of a high-powered laser beam to melt, burn, or vaporize the material being cut, but it can also be dangerous if the right safety precautions are not followed. Here are some potential safety […]
How to maximise the profitability of your laser cutting job shop – Material price, scrap metal, nesting types, quoting, and other top tips

The laser cutting industry is a complex one to master. The early years can be particularly difficult if you don’t set up your job shop operations and quoting systems in an optimal way. As someone who’s been in the industry for decades, both at the practical, hands-on factory floor level, as well as management and […]